At 9ph30, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information.
This Privacy Policy ("Policy") describes how 9ph30 ("9ph30," "we," "us," "our") collects, uses, stores, and discloses personal information obtained from users ("you," "Player") of the 9ph30 online casino and sports betting platform accessible at 9ph30.net. This Policy applies to all services, features, and content offered through the 9ph30 platform and any related communications we send to you.
By registering for a 9ph30 account or using any part of the 9ph30 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein. If you do not agree with this Policy, please discontinue your use of the 9ph30 platform immediately.
9ph30 is an online casino and sports betting platform operated for the benefit of Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. We are committed to operating in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its implementing rules and regulations as enforced by the National Privacy Commission (NPC) of the Philippines.
For the purposes of the DPA, 9ph30 acts as the Personal Information Controller with respect to the personal data you provide when using our platform.
9ph30 collects the following categories of personal information:
9ph30 collects personal data through the following means:
9ph30 uses your personal data for the following purposes:
9ph30 processes your personal data on the following legal bases as recognised under the Data Privacy Act of 2012:
9ph30 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
All third-party service providers engaged by 9ph30 are contractually required to process your personal data only for the specified purpose and in accordance with applicable data protection laws.
9ph30 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and analyse platform usage.
We use the following types of cookies:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 9ph30 platform.
9ph30 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised.
9ph30 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While 9ph30 takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use a strong, unique password for your 9ph30 account and to enable 2FA.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 9ph30:
To exercise any of these rights, please contact our Data Protection Officer via 24/7 live chat or by email at [email protected]. We will respond to your request within thirty (30) days.
The 9ph30 platform is strictly intended for persons aged 21 years and older. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will immediately close the associated account and delete all related personal data. If you believe a minor has registered on the 9ph30 platform, please contact us immediately via live chat.
The 9ph30 platform may contain links to third-party websites or services. This Privacy Policy applies solely to the 9ph30 platform. We are not responsible for the privacy practices of any third-party websites and encourage you to review the privacy policies of any external sites you visit.
9ph30 reserves the right to update this Privacy Policy at any time. The most current version will always be available on this page, with the "Last Updated" date reflecting the date of the most recent revision. We will notify registered users of material changes via email or an in-platform notification. Your continued use of the 9ph30 platform following the posting of changes constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the 9ph30 Data Protection Officer:
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with our response to your data privacy concern.
Six pillars of data protection built into every layer of the 9ph30 platform.
Every piece of data you send to 9ph30 — from your login credentials to your GCash withdrawal request — is protected by SSL/TLS encryption in transit and AES-256 encryption at rest. Your information never travels unprotected.
9ph30 operates in full compliance with the Republic Act No. 10173 — the Data Privacy Act of 2012. We are registered with the National Privacy Commission and maintain a dedicated Data Protection Officer to oversee all privacy matters.
9ph30 will never sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the 9ph30 platform and to comply with our legal obligations.
Your identity documents are handled with the highest level of care. KYC submissions are encrypted, stored in isolated secure environments, and accessible only to authorised compliance personnel. Documents are deleted after the mandatory retention period.
Under the DPA, you have the right to access, correct, and request deletion of your personal data. 9ph30 makes it easy to exercise these rights — simply contact our support team via live chat and we will respond within 30 days.
9ph30 keeps your data only for as long as legally required. Transaction and KYC records are retained for five years per AML regulations, then securely deleted or anonymised. We never hold onto your data longer than necessary.
Join thousands of Filipino players who trust 9ph30 with their data and their gaming experience. Register today and play with confidence.
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